Unix Support Engineer-Haryana - Work Location - Gurgaon - India

Responsibilities: Commission application platform and provide 24x7 accurate and timely technical supports on critical problems and advisory service for customers.
Communicate directly with customers while investigating or providing problem resolution.
Collaborate with other teams to create quicker issue resolution to achieve high customer satisfaction.
Answer escalation questions and provide consulting service for internal colleagues where appropriate.
Develop and maintain an in-depth working knowledge of all products and services offered by the Company.

Requirements: Graduated in Information Technology, Computer Engineering, Computer Science or related disciplines.
Knowledge in Unix is a must, TCP/IP network and Windows
Oracle, Java related technologies, IP Networking and scripting knowledge preferred but not essential
Interested to pick-up all-round knowledge in operating computer / telecommunication platforms, like network management, security and data backup
At least 1 year technical support and customer handling experience
Good written and spoken English, able to work in a mixed culture environment
Teamwork, self-starter and able to work under pressure with tight timeline
Willing to travel to work in Gurgaon and station in other cities in India.

Competitive compensation and good career opportunities will be offered to the right candidate. Interested parties please send cover letter and resume with expected salary in strict confidence to: join.ap@syniverse.com

Please visit our website at www.syniverse.com. All collected personal data will be used for recruitment purposes only. Personal data of unsuccessful applicants will be destroyed after completing recruitment process.