Network Support Engineer - City Hal - Singapore

Provides Level 1 and Level 2 technical support to troubleshoot and resolve hardware and software issues on F5 devices.

Proactively and effectively communicates status, plan-of-action, and resolution of issues.
Provides F5 customers and partners with a consistently high-quality support experience.
Participates in on-going training with F5 products and related technologies.
Maintains high schedule adherence (work hours and on-phone time).
Effectively manages case escalations to tier 3 (Engineering Services) while maintaining customer communication.
Manages multiple cases and prioritizes based upon customer and business needs.
Follows standards-based processes defined in F5’s Quality Management System (QMS).
Performs additional projects as required.

Requirements:
Language Requirements
Must be able to read, write and speak English fluently, including technical concepts and terminology.
Asian languages fluency will be highly advantageous.
Knowledge, Skills & Abilities
Hands on technical experience with in-depth knowledge on LAN/WAN operations, Network protocols, UNIX or Linux Operating systems, and/or networking hardware required.
Intermediate understanding of TCP/IP protocols and the OSI model.
Proficient with Windows OS.
VLAN – setup and implementation.
Knowledge of DNS protocol/BIND.
Experience with WAN optimization applications a plus.
Able to work with moderate supervision.
Proven track record in a team environment.
Analytical thinker with strong attention to detail.
Must be able to relay technical information to customers with varying skill levels.
Qualifications
Minimum 3-4 years experience in a technical support role, working with relevant technologies.
Support experience with corporate customers in production environments preferred.
BA/BS degree or equivalent technical experience preferred.
Physical Demands and Work Environment
This role requires to work outside of core business hours, including early morning, late evening, overnight, weekends, and/or holidays as needed.
Some travel may be required (less than 5%).

Some of the Employee Benefits Include:
Health Coverage
Employee Stock Purchasing Plan
Life Insurance
5 day work week
Casual Workplace
Cool People
The successful new member should be a team player with initiative, excellent interpersonal and communication skills.
Interested applicants please indicate which position you are applying for, current and expected salary; and do
send your resume in Word format to:
apac.careers@f5.com
Or apply directly to us under International Openings in our website at http://www.f5.com/careers . Only short-listed candidates will be notified. Thank you.

System Administrators/Engineers - Singapore

Responsibilities:
* Perform system administration for Windows 2000, 2003 and 2008 OS under an Operation Type environment
* Implement operating system and product-specific security hardening & patches
* Perform performance tuning and capacity planning
* Work in a team to implement the underlying processes supporting IT service management, such as configuration management and incident & problem management
* Provide system support to internal and external customers in a timely manner

Requirements:
* Minimum 3 years or more information technology experience with an emphasis on Wintel platform.
* Degree/Diploma holder preferably in IT focus.
* Microsoft Certified System Engineer (MCSE) including SQL & TCP/IP exams. Microsoft Certified Professional (MCP)
* Past 3 years experience in Wintel operation environment.
* Available within 2 -4 weeks notice
* Singaporean or Singapore PR
* Main Skills required: Wintel 2003/ 2008, Active Directory, VMWare, CItrix and Sharepoint

Please send your resumes to: jeannel@pgi.com.sg

Hardware Engineer - Quezon City - Philippines

Shall be responsible for the repair and troubleshooting of computers
Must be familiar with the products and recommend the best ways to repair them
Shall be responsible for accuracy of current testing and troubleshooting procedures
Shall be in charge of repair and support under the turn around time set by the company and responsible for upholding the quality of repairs made
Provide assistance in matters of Pre-Qualification testing
Responsible for submitting reports for product issues for special cases under you to the Customer Care Manager
Shall be expected to actively participate in forums or discussion groups and provide communication to manufacturers for technical issues
Keep up to date with the latest changes in technology as well as up and coming new products under your group.
Shall be tasked to go on field as necessary

Requirements:
Male not more than 27 years old, graduate of ECE, Computer Engineering and other related courses.
Fresh graduates with good scholastic records are encouraged to apply.
Knowledgeable in basic trouble shooting of computers and laptops.
Aggressive, resourceful, and result-oriented with excellent customer and interpersonal skills.

Preference will be given to candidates who APPLY ONLINE.

Interested applicants may also send their resume to: recruit_servimax@mailgateways.com

Jr Service Engineer - Quezon City - Philippines

Shall be responsible for the repair and troubleshooting of computers
Must be familiar with the products and recommend the best ways to repair them
Shall be responsible for accuracy of current testing and troubleshooting procedures
Shall be in charge of repair and support under the turn around time set by the company and responsible for upholding the quality of repairs made
Provide assistance in matters of Pre-Qualification testing
Responsible for submitting reports for product issues for special cases under you to the Customer Care Manager
Shall be expected to actively participate in forums or discussion groups and provide communication to manufacturers for technical issues
Keep up to date with the latest changes in technology as well as up and coming new products under your group.
Shall be tasked to go on field as necessary

Requirements:
Male not more than 27 years old, graduate of ECE, Computer Engineering and other related courses.
Fresh graduates with good scholastic records are encouraged to apply.
Knowledgeable in basic trouble shooting of computers and laptops.
Aggressive, resourceful, and result-oriented with excellent customer and interpersonal skills.

Preference will be given to candidates who APPLY ONLINE.

Interested applicants may also send their resume to: recruit_servimax@mailgateways.com

System Analyst - Jakarta Raya - Indonesia

S1 jurusan ilmu komputer ( Komputer Akuntansi, Teknik Informatika, Sistem Informatika dan Teknik Komputer ) dengan IPK > 3.00
Pria / Wanita, belum menikah, usia maksimum 25 tahun
Terbiasa menggunakan komputer ( Windows, Ms Office dan SQL Server )
Menguasai relational database
Dapat berbahasa Inggris lisan dan tulisan
Senang berinteraksi dengan orang banyak dan dapat bekerja sama dalam team

Kirimkan foto (4 x 6), surat lamaran, sertifikat akademi & CV ke :
HRD Departement
PT PRO-INT DINAMIKA
Perkantoran Puri Niaga Blok K7/1W
Puri Kencana- Jakarta Barat 11610
atau
Email: career@pro-int.com

Software Admin - Jakarta Raya - Indonesia

S1 jurusan ilmu komputer ( Teknik Informatika, Sistem Informatika dan Teknik Komputer ) dengan IPK > 3
Pria / Wanita, belum menikah, usia maksimum 25 tahun
Terbiasa menggunakan komputer ( Windows dan Ms Office )
Dapat berbahasa Inggris lisan dan tulisan
Diutamakan mempunyai sim A dan dapat mengendarai mobil
Berpenampilan menarik
Senang berinteraksi dengan orang banyak dan dapat bekerja sama dalam team

Kirimkan foto (4 x 6), surat lamaran, sertifikat akademi & CV ke :
HRD Departement
PT PRO-INT DINAMIKA
Perkantoran Puri Niaga Blok K7/1W
Puri Kencana- Jakarta Barat 11610
atau
Email: career@pro-int.com

IT Engineer/Senior IT Engineer - Shenzhen - China

Responsibilities:
Design, lead, and implement IT infrastructure projects (VPN, Firewall, LAN/WAN, Email)
Troubleshoot/rectify network and other infrastructure issues worldwide
Manage corporate IT infrastructure

Requirements:
Degree or Diploma in IT or related discipline
Minimum 3 years hands-on experience in network administration
Strong technical experience with Cisco routers and switches
Familiar with Microsoft Exchange 2003/2007 administration (knowledge of Barracuda anti-spam solution an added advantage)
Strong working knowledge in Microsoft Active Directory
Sound knowledge in Microsoft Server 2003 and Linux operation systems
Experience with Checkpoint firewall and VPN preferred
Strong analytical and organizational skills
Fluent in Mandarin Chinese to lead and mentor a team of Chinese support staff
Willing to be stationed in China

If you meet the above requirements and is ready to take up this challenging role, please send your full resume with your current and expected salary 30 April 2010 via e-mail to: itcorp.recruit@gmail.com