Main Responsibilities:
•Responds to internal/external computer user inquiries.
•Assists customers in resolving technical problems through use of scripted guidance and a defined escalation process.
•Logs and tracks inquiries using a problem management database.
•Maintains history records and related problem documentation.
Requirements:
•1 Year of Experience Required
•Speaking of Cantonese is a must.
Interested applicants please email detailed resumes in MS Word format to it@jobster.com.sg Please indicate position applied for in the subject header.
Friday, February 4, 2011
Helpdesk Engineer x 3 - Singapore
Posted by Job Listings at 7:07 PM
Labels: Jobs-in-Singapore
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