Net Programmers - Al-Amthal Group - Bahrain

Al-Amthal Group W.L.L. is looking for IT professional for Bahrain Office.

Net Programmers
ASP.Net, C#, MS SQL Server, Java Script, HTML and Crystal Reports.
Interested? Please send your detailed CV with a photograph to: hr@al-amthal.com
Add Area Code: 973

Web Designer Required Urgently - Meeza - Qatar

To optimize the design, content, usability and effectiveness of the corporate web-site and to
ensure that the website is leveraged as a key communications and lead generation tool.

To be successful in this position, applicants should have knowledge and experience of the following applications:

Advanced knowledge of digital content creation using the Adobe Creative Suite (CS4 or CS5)
Knowledge of web standards; JavaScript, CSS, HTML (knowledge of CSS3 + HTML5 an asset, but not required)
Knowledge of cross-browser and cross-platform issues
Knowledge of WordPress and MySQL
Experience in NetSuite is an advantage but not
essential
Experience with Google Analytics and Google AdWords
Qualifications Required
Degree or Diploma in Multimedia/Fine Arts/Web Development
Degree or Diploma in communications or marketing xperience Required
Minimum 2 years experience working as a Web Designer

To enquire about other job vacancies at MEEZA please e-mail: recruit@meeza.com.qa

Telecom Architect - MEEZA - Qatar

As a Telecom Architect you will be responsible to provide daily onsite support, systems design
validation, technical solution development and delivery, deployment and advanced troubleshooting for Voice, Video, CVP and IPCC solutions. This will include all components of the CVP / IPCC environment, third party software and integrated peripheral systems.

Key knowledge, skills and experience required to be successful in this position are:
Excellent written and verbal communication skills (technical documentation and client communication) Cisco Unity 7.X experience Cisco MeetingPlace Express 2-3 years VMWare ESX 3.5 support
5-10 years experience in a service/ support or technical delivery role for ICM enterprises.

CISCO ICM Scripting Experience CISCO Translation Routing and CTI Experience CISCO Admin Workstation and Web View CISCO Network Interface Controller (NIC) CISCO CTI Desktop application integration experience (Screen Pop)

CISCO Internet Application experience (CIS, CEM) {Web Collaboration, Chat, email}
5-10 years experience in a service/support or technical delivery role for Cisco Unified Call
Manager - Cisco Unified Communications Manager 7.X experience beneficial
5-10 years experience in a service/support or technical delivery role for IVR solutions and integrations.
5-10 years experience in a service/support or technical delivery role for Cisco Unity 7.X experience.
CISCO CVP Solution Architecture and Integration Design.
Ability to articulate and interpret design schemas (call flows, functional specifications, architectural diagrams, etc.)
Provide user training on Cisco IP phone equipment when necessary

To enquire about other job vacancies at MEEZA please e-mail: recruit@meeza.com.qa

Gulshan-e-Maymar Karachi School Jobs - Karachi - Pakistan

A prestigious School is looking for teachers both male and female, for teaching the all subject Applicants must hold Bachelor/Master's degree in relevant subject along with a minimum of 2 years teaching experience in some reputed school and Fluency in written and spoken English is a must for all grades. Should have pleasing personality, strong communication skills; be computer literate, and well versed in documentation. An attractive salary package would be offered to the selected candidates.

1) English Teachers
2) General Science Teachers
3) Mathematics Teachers
4) Biology Teachers
5) Computer Science Teachers
6) Chemistry Teachers
7) Urdu Teachers
8) Islamic Studies Teachers
9) Kindergarten/Montessori Teachers (Female): Graduates with Montessori training
10) Librarian
11) Science Lab Assistant
12) Fine Arts Teachers
13) Front Desk Officer (Female) should be computer proficient
14) Sports Teacher (Male / Female) Diploma in Physical Education. Fluency in English and relevant work experience will be preferred
15) Office Administrator
16) Network Support Engineer
17) IT Instructor (Give Training to Staff/Student MS Office/Network Usage/Hardware Usage/Programming)
18) Office Assistant
19) Non-Teaching staff (Admin/Business / HR/ Finance Assistant Manager)
20) FEMALE OFFICE ASSISTANT/ RECEPTIONIST
21) Graphic Designer
22) Programmer

Applications along with CVs (with recent photographs) must reach the following address [ jobs@itbs.biz ]only short listed candidates would be called for interview.

ICT Network Manager - The Bridge Academy Hackney - UK

The Bridge Academy opened in September 2007 and we now have 708 students in Years 7-10. By 2013 we will cater for 1,150 students, including 250 sixth-formers.

Our specialisms are music and mathematics and we use them to drive innovation and creativity across the academy. Our award-winning building is a landmark in south Hackney and we enjoy state-of-the-art facilities for learning and teaching.

We are seeking an exceptional ICT Manager with the ability to lead and develop a young and enthusiastic ICT Services department. You will be the key person in ensuring that the academy ICT services meet the current and future needs of its student and staff population.

You will have:
Experience of Microsoft MCSE, and Cisco CCNA
Apple Mac experience
Experience of Cisco VOIP based telephone systems
At least 5 years management experience managing a small and busy department
Excellent communication skills, with the ability to communicate on all levels
Experience of IT Service Management processes
Experience of SIMS (School Information Management System)

We Offer:
A friendly, highly motivated and committed staff team
An ethos of high expectations for students and staff
A strong commitment to professional development and progression for all staff.
Excellent ICT facilities and resources comprising of:
-
A HP based server environment and a Cisco based infrastructure
- Voice over IP telephony-Two dedicated suites for ICT teaching
-
Apple Mac suites for music and media studies
- A campus wide Cisco based wireless network
- An IP TV system for digital signage

UBS, a leading financial services firm based in the City, is sponsoring the Academy as part of its continuing commitment to education in East London.
For an informal discussion about the role please contact Kelly Harris, Assistant Vice Principal on 020 7749 5240.

We look forward to receiving your application.
Applicants who have been short listed will be informed by telephone, and invited to an interview at the Bridge Academy. Interviews will take place on Tuesday 26thOctober 2010.
Due to the high number of applications the Academy receives for positions advertised, unsuccessful applicants at the short listing stage will be not notified. If applicants do not hear from the Academy by 20thOctober 2010, they should assume that on this occasion they have not been short listed.
The Bridge Academy is committed to safeguarding children and all appointments will be subject to receipt of a satisfactory Enhanced CRB check and references.

Application Information
To download an application pack, please visit: http://www.bridgeacademy.hackney.sch.uk/vacancies.htm

Senior Web Developer - Shelter - London - UK

We believe that everyone deserves a safe and permanent home – and through tireless lobbying, campaigning and advice work, we’re fighting to make this happen. Our website has a vital role to play in our success. In addition to communicating our messages, it provides online housing advice to around 4,000 people a day, while bringing in a significant amount of our voluntary income.

For this reason, it’s all-important that our site has strong technical support and management – minimising any down-time, and ensuring that it can stay fully operational during a crisis. You’ll be key to achieving this goal, in a role that’ll see you:
• Advising on key aspects of our digital strategy
• Enabling us to make the best possible use of new technologies and platforms, transactional processes and security, and data integration
• Identifying new and innovative opportunities for further growth online
• Assisting in the assessment and management of risk
• Leading the technical decision-making process in case of a crisis
• Overseeing the development and building of our websites
• Managing two junior web coders and designers
• Enabling us to improve our online service delivery, attracting more support and generating more income

You must have:
• Demonstrable passion for all things online
• Impressive end-to-end project management skills
• Strong UX and design abilities
• Knowledge of CSS, HTML, Javascript, JQuery, Actionscript 2/3, Flash, PHP, graphics packages and SQL
• Personal maturity and superb communication skills
• Commitment to the highest levels of usability, accessibility and functionality
• Ability to work under pressure and react to fast-changing situations
• Understanding of digital marketing

This is a great opportunity to join an exceptionally creative team and support the work of Britain’s foremost housing charity.
Benefits include 30 days holiday and flexible working. We are committed to giving all applications equal consideration.

Equal Opportunities
Shelter is an Equal Opportunities employer.

Application Information
To apply for this position please email your CV and covering letter (showing how you meet the personal specification) to jobs@shelter.org.uk by midday on the closing date

Home Information Technology IT Computer IT And DATA Security Officer - Independent Parliamentary Standards Authority - London - UK

The Independent Parliamentary Standards Authority (IPSA) is the independent organisation created to bring a fresh approach to the system of paying MPs’ expenses.

Operationally strong IT data security and IT service are vital to the successful operation of this new organisation. Reporting to the Head of IT and Data Security, we are looking for individuals with an excellent track record of developing and implementing data security best practice and delivery of IT Service through our fully outsourced provider. You will need to have the communications skills and tenacity to work effectively with internal and external stakeholders to provide a service which meets organisational needs while at the same time adheres to government security standards.

Successful candidates will need to demonstrate:
Sound Experience in ICT and data security operations and solid background in providing a high level of IT service.
Flexibility to respond to priorities while maintaining a methodical process for managing a diverse workload.
Ability to maintain oversight of the smooth running of the IT and data security functions through a fully outsourced 3rdparty provider.
Strong attention to detail with an ability to produce accurate and quality reports.
An ability to work with individuals at all levels of the organisation.
Very strong ICT skills and a technical understanding of supporting Microsoft products .

Any of the additional following skills would be an advantage:
Achievement of at least foundation level of ITIL or equivalent.
Familiarity with Risk Management and Accreditation Document Set (RMADS).
Familiarity with ISO 27000 set of standards.
Experience of records, document and content management.
Knowledge of Information Assurance principles.
Working within an organisation with a mature ITIL framework.
Knowledge of information technology legislation, particularly DPA & FOI.
The closing date for applications is 12pm Monday 1 st November.

Equal Opportunities
IPSA are committed to equality of opportunity and welcome applications from all sections of the community.

Application Information
If you are interested in working with IPSA as IT & Data Security Officer the next step is to submit your CV to ipsa@hudson.com We will then email you detailed information on this role and how to apply. For a confidential discussion please call Neermal Doolub on 020 7187 6047 or Rachel Smith on 020 7187 6134

Net Developer - Ninetwenty - Wellington - New Zealand

My client is seeking highly experienced .Net developers to join their team in a professional environment. They have a broad range of requirements, as listed below, but above all candidates must have excellent people skills.

The successful candidate will have 10+ years commercial development experience with at least three years in C#, ASP.NET at expert level. You will have a good understanding of software patterns and demonstrable skills understanding complex systems. You will have a strong awareness of the cost-effectiveness of solutions.

Technical skills will include:
- Rhino Mocks or alternative mocking
- NUnit or alternative testing framework
- StructureMap or alternative IOC framework
- LightSpeed or alternative ORM framework
- Windows Workflow, Windows Communication Foundation
- T-SQL

Knowledge of the following is an advantage:
- MVC, Ajax, JQuery, CSS
- NServiceBus
- Software estimation

For further information please contact Charles Avery on 978 1855 or
email charlesavery@920.co.nz
Only people with the right to work in New Zealand may apply for this position.
For advice on obtaining New Zealand work or residence visas visit the New Zealand Immigration Service.
Don't provide bank or credit card details when applying for a job.

Software Engineer Embedded - Match 2 Technical - Waikato - New Zealand

Join a well established NZ company that is brilliantly aligned with the NZ economy and whose product brand is highly respected within the local and international markets it serves. They have an enviable growth record achieved over many years that is testimony to the excellence of their innovative thinking and development nous.

Based in Hamilton you will be joining a substantial team of developers but working within a small and enthusiastic team of embedded software engineers. The development processes are organised on a product basis so you will need to interface continuously across disciplines.

Your key duties include:
Writing and debugging source code
Producing software that works efficiently with the hardware resources.
Making a positive contribution to team meetings.

To do this job effectively you will need:
A relevant tertiary qualification such as a BE
Experience with C, C++ and assembler languages
At least 2 years industrial experience
Experience with an embedded RTOS in a 16 or 32 bit microprocessor environment
Experience integrating software into a microprocessor environment
Skills using debugging tools
Experience using oscilloscope s to track down software issues in embedded hardware

This is a great opportunity. Our client has strong orders and has weathered the GFC very well. They offer a genuine career opportunity along with a comprehensive remuneration package.

For a confidential discussion please contact Bill Joy at Match 2 Technical 0508 628243 or email your CV to: w.joy@match2.co.nz

Many New Zealand employers will only make job offers following face-to-face interviews. Applicants should already be in New Zealand or very close to arriving. If you do not meet these requirements we may not acknowledge your enquiry.

Payments Developer - Beyond Services - Wellington - New Zealand

My client is looking for an intermediate developer to develop and maintain their core payment applications using a range of development languages, tools and technologies - which could include C#, ASP.NET, Visual Studio, SQL Server, C and Java.

You will provide technical input into the design of their payment systems and applications, as well as maintaining and enhancing existing payment platforms. You will provide expertise and development skills for business requirements.

Successful candidates will have approximately 2 - 3 years development experience. If you have an electrical engineering background, with experience in C++ development this would be useful.

This team has some really exciting projects in the pipeline with high visibility across the business. They have huge growth plans with potential to be one of the largest teams in the IT group.

If you're looking to make a positive step in your development career and be part of something really big, this is the opportunity you don't want to miss out on.

For more information, or to apply please contact Mhairi Kerr on 04 494 1189 or
email mhairi.kerr@beyond.co.nz

IT Manager - Telecom Technicians - Qatar

PA leading Telecom and Media distribution company is looking for

1) IT Manager
= Minimum 10 years exp in IT, of which at least 2 years in a managerial capacity
= CCNA/CCNP Certified
= Microsoft Certified
= Application knowledge on VB , SQL, etc.

2) Telecom Technicians: 3 positions
Major Duties :
= Fixing Mozaic TV, ADSL and fixed wire line connections in independent/corporate locations.
= Attending service calls to repair wire line and wireless
communication set-ups.

Requirements :
= General knowledge: The concept of wire line and wireless communication). Specific knowledge: Related to
QTel services like Block wiring, DEL, ADSL & Triple Play
Installation and Maintenance.

= Qualification:-
Degree certificate in Electrical, Electronic
and/or IT ( minimum accepted certificate is Diploma)
Should possess a valid Qatari Driving License and familiar
with the roads and routes in Qatar.
= Well conversant in English

3) Heavy Vehicle Driver
= Minimum 3 years experience in Doha
= Well knowledgeable in the routes and roads
= Knowledge of AC/Generator maintenance
= Multi-lingual

Send your resumes to:
Email : jobs@starlinkqatar.com
Tel : 44283888 Fax: 44479495
add Area Code: 974

Solutions - Systems Specialist - Konica Minolta Business Solutions - Singapore

Primary Responsibilities:
Develop, implement and deliver solutions/projects including any necessary customization in a schedule sensitive environment
Self starter and proactively pick up the necessary skillets
Ability to resolve technical issues
Produce timely and accurate management reporting, including weekly status reporting
Participate in identifying possible solution during pre sales activities

Requirements:
Minimum Diploma holder
Positive attitude and independent
Experience with copiers and network communication
Experience with Document Management System/Data Capturing solutions/.Net or J2EE and web services programming preferred
Applicants should be Singaporean or hold relevant residence status
Some traveling may be required
Applicants are invited to write-in, giving details of your personal particulars, current and expected salaries together with a recent photograph to:

The Human Resource Department
KONICA MINOLTA BUSINESS SOLUTIONS (S) PTE LTD
10 Teban Gardens Crescent
Singapore 608923
Fax: 6560 0807
Email: hr@konicaminolta.sg

Business Analyst - Amdocs Billing - Singapore

We are looking for a Amdocs Business Analyst for a 12 month contract to be based in KL, Malaysia.

Job Description:
Take high-level corporate/marketing/business/technology requirements and develop the functional architecture of the solution
Translate functional architecture into more detailed technical, functional, and operational design specifications
Assess new applications and or design enhancements to existing IT systems ensuring compliance to technical design maintaining end-to-end operability of the IT systems
Scope and provide time/cost estimation of all activities within the development life cycle
Provide post implementation support of IT systems within the assigned systems portfolio

Requirements:
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, any field.
At least 8 year(s) of working experience in the related field is required for this position.
Preferably Senior Executives specializing in IT/Computer - Hardware or equivalent.
Contract positions available.
Expertise in Amdocs Billing and CRM system, version 6 and above
Excellent daily rate will be paid to the right candidate.

Interested candidate please send your CV in Word Format to cvamy@rpint.com and cc to jb@rpint.com

SAP HR Consultant - Malaysia

Singapore/Malaysia
MYR 120++

Currently operating in more than 50 countries this consulting & product firm has established as the market leaders across all industry in technology consulting

Leadership requires expertise and you should have the experience with atleast 3 full cycle implementation doing development, maintenance and management for implementation of SAP HR for their clients regionally, being a experienced lead you will act as a single point of contact for all the deliverables and work with the team and the clients and have experience in Malaysian Payroll implementation.

We are looking for an experienced SAP HR Consultant with strong technical / functional experience in development and extensive experience in handling complex clients, you should have strong experience in implementing large scale projects and large valued business critical projects, Ideally you should be an excellent consultant to the whole business and identify business critical issues and implement solutions on time

Please contact Wije Mookiah for more information at wije.mookiah@hays.com.sg to send in your resume or call me at +65-6303 0158

(DY)UNIX Engineer / Administrator - Singapore

Remotely manage content distribution platform - including troubleshooting and analysis, fault resolution, configuration management, change management and performance management.
Provide Tier 2 troubleshooting/ identification and resolution for application and hardware issues.
Resolve complex problems quickly and methodically in a fast paced atmosphere;
Work independently and as a functional part of a team;
Communicate effectively and courteously with management, support teams, and customers;
Handle multiple tasks while prioritizing effectively; and maintain professionalism and composure while encountering difficult situations.
Execute by follow predefined Methods & Procedures as well as job aides based on alarm text in the auto-generated tickets.
Perform managing and troubleshooting servers and applications and networking devices, verifying utility outputs, and installing patches and software upgrades.
This highly visible position demands strong technical professionals to liase directly with external clients, 3rd party vendors, and internal/external technical teams.
The job requires strong technical skills that cross multiple functions including applications, servers and operating systems and tools and networking.

Requirements:
Strong in UNIX AIX skillset with 3 years experience in System admin functions of Windows, Red Hat Linux and Sun Solaris operating Systems.
Possess strong technical skill in Linux/Unix/Windows platform expertise along with associated applications such as Apache, Squid, IIS, Tomcat, Weblogic,Flash, Windows, Real Media server products.
Industry experience with content distribution networks is preferred.
Familiarity with Windows Servers hardware, Cluster, VMware, Storage, Sun Servers, HP, Dell and IBM Blade Servers.
Familiarity with Application softwares - Weblogic, Apache, IIS and operating systems (including Windows, UNIX, Linux, Basic Networking).
Familiarity with broad spectrum of communications equipment Switches, Cisco routers and switches.
Experience managing a ticket queue particularly Remedy system
Candidate Flexible to work 12 hours rotating shift
Flexible to take up Shift Rotation work

To apply for the above position, please send your full resume in MSWord format to it-dg@manpower.com.sg
We regard to inform you that selected candidate will be notified.

IT Manager - Singapore

Responsibilities:
To perform installation, configuration, administration, maintenance and troubleshooting the office networks infrastructure (crucial).
To perform installation, configuration, administration, maintenance, tuning and troubleshooting Windows servers and Linux servers as well.
To perform security hardening of Microsoft servers and Linux servers.
To provide daily door access system and phone system support.
To recruit, mentor and manage junior IT staff as and when necessary.
To administer, maintain and troubleshoot office PCs (i.e. Windows XP and Vista 7), network printers.
To work with the CEO to set objectives for the IT departments to enhance the overall operations effectiveness and productivity within the company.
To liaise and/or source with/for local vendors to resolve the problems of internet connection, phone system, network printer, special applications projects and vendors related products.

Requirements:
Candidates need to have a Diploma/Degree in Computer engineering or IT.
Candidates need to have good knowledge of TCP/IP networks, Windows OS and Linux OS, Network / System / Database Administrative or equivalent, experience in System Administrator or Infrastructure Security.
Candidates need to have at least 2-3 years of working experience in the related field.
Candidates need to have hands on management experience of mail server on linux platform such as qmail, postfix or sending mail, strong knowledge in troubleshooting hardware and software.
Candidates need to have an ability to adapt quickly in a fast-paced and dynamic environment.
If candidates have working experience and skill in software development in VB, Java, PHP and C++ will be considered an added advantage.
Candidates will be working at our Singapore office.

If you meet the above requirements and are looking for a challenging working environment, please email your resume to: humanresource@kl.unistrategic.com

Net Consultant - Singapore

Possess at least a Diploma in IT or relevant field
At least 3 years of programming and application support experience in Microsoft platform especially C# or VB.NETon desktop and web solution.
Knowledge of Object Oriented Programming is preferred.
Experience in VBA, Microsoft Access is an added advantage.
Experience in .Net WPF, WCF, XML is an advantage
Exposure to Microsoft SharePoint Services is an added advantage
Knowledge of Windows Server administration is an added advantage.
Knowledgeable in Object Oriented Software Design with patterns etc.
Good interpersonal and communication skills and strong Analytical thinking and problem solving skills
Possess drive, initiative, creativity and able to work under stringent time schedules and willing to travel whenever necessary

To apply for the above position, kindly INDICATE THE POSITION TITLE YOU AREAPPLYING FOR and send your full resume in MS Word format to it-dg@manpower.com.sg

System Software Developer (Broadcasting) - Singapore

Software development for TV Transmitter Systems

Requirements analysis, design, develop and integrate system software in accordance with the development plan
Specification and development of the graphical user interface
Perform operational (hardware and software) examination of the overall transmitter system, functional tests as well as analyzing and eliminating errors
Quality assurance , maintenance and further development of existing system components in accordance to the company's development guidelines
Requirements:

Master/Degree in Electrical/Electronics/Communications Engineering
Relevant experience and understanding in TV technology and measurement methods
Good experience in electronics and RF technology will be an advantage
At least 3-5 years relevant experience in software development with
Good understanding and work experience in Linux / embedded Linux

Proficiency in C++, Java, Scripting (e.g. XML) debugging and administrative tools (e.g. ClearCase)
Dedicated team player with strong job commitment
Strong problem-solving skills
Will be based in Germany for more than 6 months
Occasional travel is a must

Interested applicants, please visit our website www.rohde-schwarz.com /career to apply online. OR submit your resume to:

Human Resource
Rohde & Schwarz Asia Pte Ltd
10 Changi Business Park Central 2 #01-08 Singapore 486030

Embedded Software Developer - Singapore

Embedded Software Developer (GUI)(Ref. RSASIA/11/010)
Responsibilities:
Product development for Test and Measurement Instruments
Participate in the requirements analysis and the design of a complete instrument
Specify and plan the GUI components of the instrument
Handle the GUI programming of the softkeys, dialogues and remote commands as well as the graphical representation of measurement results
Perform software tests
Integrate software modules and operating systems into instruments and carry out functional tests

Requirements:
Master/Degree in Electrical/Electronics/Communications Engineering or Master/Degree in Computer/Software Engineering
At least 5-7 years relevant experience in object oriented software design and programming in C++, QT and UML for embedded systems
Professional work experience of Windows CE
Professional knowledge in embedded processor architectures (XScale and ARM architecture) real time operating systems
Professional work experience in software architecture and implementation of GUI Software
Proficient in Visual C++, debugging tools and administration tools (e.g. version control software Clear Case)
Knowledge of spectrum analyser technology will be an advantage
Dedicated team player with strong job commitment
Strong passion for development
Strong problem-solving skills
Independent, self-motivated and result-oriented
Will be based in Germany for more than half a year
Able to reside in Singapore for non-Singaporeans
Occasional travel is a must

Interested applicants, please visit our website www.rohde-schwarz.com /career to apply online. OR submit your resume to:

Human Resource
Rohde & Schwarz Asia Pte Ltd
10 Changi Business Park Central 2 #01-08 Singapore 486030

IT Helpdesk Manager - National Capital Reg - Makati City - Philippines

The information technology (IT) help desk manager manages a team who addresses technical and IT support requirements and resolves IT-related issues of the entire workforce of an organization in a timely manner. The IT help desk team is considered the backroom engine of our company. Along with the IT top management, the IT help desk manager develops an effective and workable framework for managing and improving customer IT support in the organization.

Daily Responsibilities
Draws up specific schedules for help-desk technicians, engineers and staff.
Checks the logs (Jira) of urgent technical issues to be addressed.
Addresses complicated support issues that are escalated to him by his supervisors, Team Leaders and members.
Works in close conjunction with IT top management and his team to ensure organizational employees are working at their optimal best daily on desktops, laptops, handheld communication devices and workstations.
Carries out supplementary IT tasks, oversees new IT installations, works with staff on customized application development projects and contacts independent vendors, if needed.
Administrative Role
Generates weekly and monthly reports on customer support issues.
Develops metrics and templates to evaluate technical support issue response times and solution solving skills of his team.
Develops training frameworks and programs to help his staff keep updated about new industry practices.
Also plans for hiring new recruits and purchasing new systems, hardware and other IT supplies.
Manages Team
Need to possess good leadership qualities and communication skills in order to manage the help desk team.
Develops and leads a team of help desk professionals to address all technical requirements of workers, professionals and staff members using IT in the organization.
Ensures that the IT help desk professionals answer calls of employees in person on location or off site by phone or IT-based communication tools and troubleshoot and resolve PC, software, network and other hardware-related problems and issues.
Motivates the team to adhere to IT best practices and deliver outstanding customer services and satisfaction to employees across locations.
Liaising with External Vendors
Interacts with IT vendors, external suppliers and other contractual partners to ensure procurement and IT supplies are arranged in time.
Ensures that networking and telephony systems and Internet connectivity options are fully functional.
Ability to negotiate with IT vendors for better rates and competitive service level agreements (SLA).

Other Responsibilities
The manager has to possess considerable technical skills along with a sharp learning temperament and keep himself abreast of the latest industry developments and the development of new technologies and IT practices. He should use his experience and knowledge to train, mentor and familiarize new hires and inductees with help-desk and technical support requirements.

Requirements:
Minimum of 5 years related work experience.
Possess a Degree in the field of computer science, information sciences, or related field.
Exceptional knowledge of computer hardware, including desktops, laptops, printers, scanners, blackberry etc.
Broad experience with Windows desktop and server operating systems.
Extensive application support experience with SharePoint, Exchange and AD.
Working knowledge of troubleshooting procedures and diagnostic utilities.
Most importantly, possess good communication skills at both technical as well as to business/management level and ability to manage a team of staffs.
Willing to be based in Philippines.

The successful candidate(s) will receive attractive compensation and benefits including: tax free salary, overseas allowance, yearly bonus, 4 per annum air tickets to home country, insurance and medical benefits, free lodging and meals, company shuttle from and to work, etc.

To Apply: Please submit your detailed resume in MS Word document format to it@quinnox-solutions.com

Please indicate your availability, current and expected salary package We regret that only shortlisted candidates will be notified.